These terms apply when you purchase a service or product from Maktomine. Your individual proposal or invoice may contain specific details for your project; where it does, the proposal applies together with these terms. Nothing in these terms limits any rights you have under applicable law.
1. Introduction & Agreement
These Terms & Conditions explain how Maktomine (“we”, “us”) provides website development, digital marketing, hosting, maintenance and related services and products to clients (“you”). By confirming a project, approving a proposal or making an advance payment, you agree to these terms.
2. Scope of Services
The work we deliver is the work described in your selected package and your approved proposal. Anything not listed there is outside the agreed scope.
Different services have their own conditions. Website development terms do not automatically apply to marketing, hosting or product licences; each is explained in its own section below and in your proposal.
3. Consultation & Project Planning
Before work starts, we discuss your business, goals and requirements. We then share a proposal or quotation that sets out the scope, price, advance amount, payment schedule and estimated timeline. Work is planned around that agreed proposal.
4. Project Timeline & Delivery
The estimated base duration for a website project is 15–20 days, or as agreed in your proposal.
Timelines are estimates, not guarantees. Actual delivery can vary with project requirements, technical conditions, and how quickly content, feedback and approvals are provided.
5. Payment Terms & Advance Payment
- Project prices depend on the selected package and the agreed scope.
- Work begins only after the agreed advance payment has been received and confirmed.
- The advance amount is set in your project proposal or agreed package.
- The remaining payment arrangement is documented in your proposal before work begins.
Marketing services
Facebook and Google marketing packages are a monthly agency management fee for our service. Your advertising budget is separate and is paid directly to the advertising platform (Meta or Google). Third-party costs such as paid tools, stock media or licences are not included unless your proposal says so. The campaign scope and payment arrangement are confirmed in your proposal.
6. Payment Methods
We currently accept payment by bKash, Nagad and bank transfer.
Payment account details are provided only through your official project proposal, invoice or written payment instructions from Maktomine. This website does not collect online payments.
7. Revisions & Approval
Revisions are included up to the number stated in your selected package or proposal. Additional revisions or significant changes outside the agreed scope may require additional payment.
After the project is delivered, if no further revisions or corrections are requested within 7 days, the project is considered completed.
8. Additional Features & Development Charges
New features, extra pages or development outside the agreed scope are charged separately. We will always tell you the additional cost and agree it with you before proceeding.
9. Cancellation & Refund Policy
Under our current terms, if you cancel a project, payments made are not refunded and no similar compensation is provided.
This does not affect any rights you may have under mandatory consumer protection laws or other applicable legal requirements, which take precedence where they apply.
10. Domain & Hosting Terms
- When domain and hosting are purchased through Maktomine as part of your package, they are provided for 12 months, subject to the agreed package.
- After the initial period, renewal is required to keep the domain and website online.
- The annual renewal charge will be communicated to you in advance.
11. Maintenance & Renewal Policy
Ongoing technical and maintenance support follows the maintenance or premium package you choose to renew. Maintenance is not included indefinitely; it applies for the period and scope of your active package. Additional features and development are charged separately.
12. Client Responsibilities
- Provide accurate business information, content, images and logins needed for the project.
- Review work and give feedback or approval within a reasonable time.
- Make sure you have the right to use any content, images or materials you provide.
- Keep renewal payments and account details for third-party services up to date.
13. Project Completion & Handover
A project is complete when the agreed scope has been delivered and approved, or when no further corrections are requested within 7 days of delivery. Handover details, such as access and training, follow your package and proposal.
14. Technical Support
Free support is provided for the support period included in your package. After that period, support is available through a maintenance or premium package or as separately quoted work.
15. Third-Party Services & Licensing
Websites and campaigns may rely on third-party services such as hosting providers, domain registrars, payment gateways, plugins, themes, Meta and Google. Their fees, approvals, availability and policies are controlled by those providers. Third-party licence costs and payment gateway approval fees are not included unless your proposal says so.
Maktomine products, such as Maktomine AI Agent, will have their own licence terms and pricing, published before release. No product licence is currently on sale.
16. Intellectual Property & Website Content
Content and materials you provide remain yours. You confirm that you have permission to use them. Ownership and usage rights in the completed work are as set out in your proposal.
17. Limitation of Liability
We work with care and to professional standards. However, we cannot guarantee specific business results, search rankings, advertising results, or uninterrupted operation of third-party services. To the extent permitted by law, Maktomine is not responsible for losses caused by third-party services, by content or instructions provided by the client, or by events outside our reasonable control.
18. Policy Updates
We may update these terms from time to time. The “Last updated” date at the top of this page shows the latest version. Changes do not affect a project already confirmed under an approved proposal unless both parties agree.
19. Contact Information
For any question about these terms, contact us before making a payment:
- Phone / WhatsApp: +880 1687-412015
- Email: mkawsarmunna@gmail.com
- Address: 141/6, Moinartek, Uttar Khan, Dhaka-1230, Bangladesh